xz Frequently Asked Questions - Rough Luxe Fine Jewels
unique engagement rings for the bohemian bride

Frequently Asked Questions

Can you use my stones to make my ring?

We love working on custom jewelry with our clients. We may source stones for you or work with your existing stones on a case by case basis. To begin work on a custom project, feel free to contact us to begin the process. Custom projects will take about 6 weeks after a final design is agreed upon.

If we are using your stones please be aware that all stones must be removed from their settings by your local jeweler and a certified appraisal done. This is to ensure that everyone is on the same page as to the condition, size and quality of the stone when it is sent to us. Settings can hide flaws, inclusions and chips that are not evident when the stone is in a ring. We will also need a copy of the certified appraisal sent along with the stone so that we have a record of it. Working with your existing stones is on a case by case basis.

Can you recycle my old gold jewelry into my new ring?

Unfortunately, we cannot. Although we use reclaimed metals for all of our rings, we have to ensure that the metal is pure and a certain ratio of gold to other alloys. This is done by a refinery with very strict guidelines. There is no way for us to know the purity of gold and what other alloys are in your jewelry. The best way is to have your gold melted down and put the value of it toward the purchase of your new ring!

Can you make a design in Sterling Silver rather than Gold?
We only design our fine jewelry in high karat gold & palladium white gold. Our rings are intended to become heirloom pieces and sterling silver much too soft of a metal to withstand the test of time.

If you like the look of sterling silver, I would suggest going with our palladium white gold. It is a has a soft, glowy, rich lustre.

I have some ideas will you custom design a ring just for me?

Because we make each piece to order, we have some flexibility in building your ring. For example we can remove the hearts, add some melee diamonds or different colored diamonds etc…please contact me and I would be happy to chat about that.


If you would like to have a custom piece designed for just for you, feel free to contact us to begin the process. Custom projects will take about 6 weeks after a final design is agreed upon.

How do I find out my size?

It is always better to get your size correctly the first time around. I cannot stress this enough!

 Guys, DO NOT order a ring if you don't know her size. Nothing makes a woman unhappier than being given a ring only to have to give it back, pack it up and send it off to be resized. Trust me!

Also, many of our rings cannot be sized so if it does not fit, many times it requires completely remaking the ring. 

Any local jewelry store will be able to give you your correct size. Don’t worry…they are used to providing this service so don't be shy going in and asking.



Keep in mind our rings are on the wider, chunkier side…so please make sure you are sized with a wide band…as it will make a difference.

Can you rhodium pate my white gold ring?


No, we never plate any of our rings. The bright, white you see in commercial engagement rings is usually rhodium plating. It will usually wear off within a year and need to be replated. White gold is beautiful on its own and we believe in leaving it natural. If you do really like the look of the bright white rhodium we would suggest just buying a solid rhodium ring.

Can you explain a little bit about the materials you use?

We use 100% reclaimed harmony metals in our rings which make them eco-friendly and conflict free.


  • 18k Yellow Gold: This is my personal favorite. The higher karat and brushed satin finish gives it a regal, buttery soft glow.  18K yellow gold reminds me of buried treasure and lends an rich old world feel.  It is the one I chose for my own wedding ring.
    14K is the American standard for yellow gold, however I find it brash, brassy and washed out when comparing it side by side with 18K. The look and feel of 18K is worth the slightly higher cost in my opinion. It is also the standard in fine jewelry in Europe & Asia...not 14K.
  • 18k Peach Rose Gold: Has a lovely golden, peach tone and again the higher karat makes it glow. Used quite a bit in vintage jewelry in the 1920's and gives a beautiful unconventional yet elegant look to your ring.
    Again, while comparing 18K side by side with 14K rose gold...there really is no comparison in terms of elegance & radiance. 18K rose gold wins by a mile.
  • 14K White Palladium Gold: This is a white gold that has been mixed with Palladium which is a noble metal and a member of the Platinum family. It is a silvery grey color with a beautiful, soft luster. The reason we go with 14K in a white metal is that if the gold content is too high, as in 18K, the white takes on a dingy yellow tone. Remember, gold is yellow not white. The only way to get a white tone is to mix it with another alloy. In this case we prefer Palladium. It is all about getting the perfect color to showcase your stone.
    We feel that 14K White Palladium gold is superior as it does not require plating or have the high risk of nickel allergies like traditional 14K white gold. We do not rhodium plate any of our rings. We think that gold is beautiful on its own and we believe in leaving it natural. If you desire the bright white rhodium plating look, you may always have it plated later by a local jeweler. Please be aware that this usually requires replating every six months or so.

  • All of our diamonds and stone are conflict free and ethically sources. I have spent years cultivating relationships with stone dealers around the world and handpick each and every stone. I only pick stones that I myself would wear in my own engagement ring.

I have questions about ordering, shipping, rush order etc...?

We can answer those for you if you would be so kind as to go on over to our Policies page!

 

 

ring sizing

It is always better to get your size correctly the first time around. We cannot stress this enough. 

Not only do we want you to love your ring upon arrival, please keep in mind that many of our rings cannot be sized so if it does not fit, many times it requires completely remaking the ring. 

Two options for finding your perfect ring size